Tuesday, August 24, 2010

Dealing with the Pile of Email

As so often happens, when I got back from vacation I had a pile of email clogging my inbox. I thought that it would be a good idea to share some advice on how to deal with this backlog that is inevitably waiting for us when we return to work. I have become a master of dealing with such situations. Are you ready for this sage advice? Can you handle it? Here you go:

Throw it all out without reading it.

What? I can't be serious can I? I'm deadly serious.

It works because it functions under one important principle: If something is REALLY important, somebody else has kept a copy of it. I learned this lesson from one of the first bosses that I worked for who would routinely throw things out without reading them. When I asked him why did this, he explained: "If it's really important, it will show back up on my desk." . People keep copies of important documents/emails. Don't be a pack rat; let somebody else be a pack rat.

Is this a perfect system? No. It typically fails when you have a boss that likes to make unilateral decisions without your input. You know, when somebody sends out an email (copying you) asking your boss to make a decision on something where they SHOULD wait for your input, but choose not to do so.

So - as with many systems - it's only perfect in a perfect world . . . and we all know that the world isn't perfect. So use the advice at your own risk. Personally, I have my email setup so that my VIP's show up highlighted when the come to my inbox and truthfully, I read the VIP email and then toss the rest.

Hopefully this advice lightens your workload at least a little, or at least helps you cope with the fear of returning from vacation.

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